Effortlessly resolve IT issues through streamlined support requests with integrated tools like Teams and sDesk, ensuring swift escalation and resolution for seamless operations.
Quickly access tailored policy information through NEXA, integrated with Slack, ensuring HR employees receive precise details based on their access level.
NEXA enforces role-based access, restricting sensitive information while providing clear guidance to finance employees on how to request additional access if needed.
NEXA streamlines new employee onboarding by guiding users through department-specific setup steps and escalating unresolved issues to sDesk for seamless integration into the organization.
NEXA identifies negative sentiment in high-priority tickets and ensures rapid escalation, providing immediate responses to address critical customer concerns effectively.